Shipping information

We ship our packages traceable and worldwide using Posten. Prices already include taxes. As we are based in Arctic, Northern Norway, we are often reliable on weather conditions in winter, therefore all confirmed orders are shipped within 3 days. Once the order is made, the tracking number will be sent to your email during 1-3 days.

Norway 

70nok\135nok. The packages are being sent with Posten.

EU and NON-EU countries

EU countries: 30€  (up to 1kg) and 33€ (up to 2kg).  

Non-EU countries: 34€(up to 1kg) and 40€ (up to 2kg). For other possible options please contact via email or DM on Instagram.

Self-pickup. You can use this option for the pop-up event or for a private meetup. Please leave a note at checkout. 

Collective order. You can use it if you want to buy multiple items. Please leave a note at checkout, the shipping charges will be recalculated and you will be refunded, as we need to summarize the size & the weight. You can also purchase one item and wait for the next collections to ship all together in one package. In this case, please leave a note at checkout.

Duties & taxes

The products are sold excluding custom duties for all countries outside Norway. It is the responsibility of the customer to investigate and pay all such duties and taxes. Sold products within Norway already include taxes. 

Lost & missing parcels

Scandicmama is not responsible for any delays, given wrong address or lost packages once sent. In such a case, please contact us, and we will kindly help in further investigation.

Returns

All items are for final sale, and by chance please avoid unnecessary returns by passing item to someone else. However, you can return your purchase within 14 days after delivery. Please contact us via scandicmama@gmail.com within 2 days after receiving the purchase. Shipping back has to be traceable and covered by the buyer. The item must be in the same condition as it was sent to the customer. The refund will be done after receiving and checking the condition of the item.

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